Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Optimal Nutrition's website and services, you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Optimal Nutrition provides online nutrition consultation services, including:
- Individual nutrition consultations via video call
- Personalized meal planning guidance
- Ongoing support and follow-up services
- Educational resources and materials
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information
- Attend scheduled consultations on time
- Follow cancellation policies for appointments
- Use our services for lawful purposes only
- Respect the confidentiality of our consultation process
4. Appointment and Cancellation Policy
Consultation appointments must be cancelled at least 24 hours in advance. Late cancellations or no-shows may result in charges or restrictions on future bookings.
5. Payment Terms
Payment for services is due at the time of booking or as otherwise agreed. We accept various payment methods and will provide clear pricing information before any charges are incurred.
6. Limitation of Liability
Optimal Nutrition's liability is limited to the amount paid for our services. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
7. Professional Boundaries
Our services are limited to nutrition education and guidance. We do not:
- Diagnose, treat, or cure medical conditions
- Prescribe medications or medical treatments
- Provide emergency medical services
- Replace professional medical care
8. Confidentiality
We maintain strict confidentiality regarding all client information and consultation content, except as required by law or with your explicit consent.
9. Intellectual Property
All content on our website and in our materials is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without permission.
10. Termination
Either party may terminate the service relationship at any time. We reserve the right to terminate services for violation of these terms or inappropriate conduct.
11. Governing Law
These terms are governed by the laws of Indonesia. Any disputes will be resolved in the appropriate courts of Indonesia.
12. Changes to Terms
We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
13. Contact Information
For questions about these Terms of Service, contact us:
Optimal Nutrition
Jl. Margonda Raya No. 120, 16431 Depok, Indonesia
Phone: +62 21 7782 9146
Email: [email protected]